Privacy Policy
Last updated: May 16, 2025
1. Information We Collect
We collect the following personal information from our users:
- •WhatsApp phone number for account management
- •Content of created reminders
- •Limited conversation history for context (last 10 messages)
- •User's timezone for accurate notifications
- •Payment information processed by Lemon Squeezy
2. Use of Information
We use the collected information to:
- •Create and manage your personal reminders
- •Provide personalized AI assistance
- •Process payments and manage your subscription
- •Send reminder notifications via WhatsApp
- •Improve the accuracy and relevance of our responses
3. Storage and Protection
Your data is securely stored and processed in:
- •Our servers with end-to-end encryption
- •Protected database with advanced security measures
- •OpenAI servers (for natural language processing only)
- •Lemon Squeezy for payment-related data
4. Control Over Your Data
You have complete control over your personal data:
- •Access your reminders through the web interface or WhatsApp
- •Delete individual reminders or your entire account at any time
- •Request a copy of your data by writing to info@pingmind.app
- •Manage your notification preferences at any time
5. Third-Party Services
We use the following external services:
- •WhatsApp Business API for communications
- •OpenAI for natural language processing
- •Lemon Squeezy for payment management
6. Use of Cookies
We use essential cookies only for:
- •Keeping your session active
- •Remembering your language preferences
- •Managing your subscription plan
We do not use tracking cookies or behavioral analytics.
7. Legal Compliance
We comply with applicable data protection regulations:
- •General Data Protection Regulation (GDPR)
- •California Consumer Privacy Act (CCPA)
- •Local data protection laws
8. Policy Updates
We reserve the right to update this policy when necessary. We will notify you of significant changes through:
- •In-app notification
- •WhatsApp message
- •Registered email
Contact
For privacy inquiries, contact us at:
Email: info@pingmind.app